Quality Management

ISO 9001:2008 CERTIFIED QUALITY MANAGEMENT SYSTEM

Quality Control is the cornerstone of Silvacom's business. To deliver consistent, high-quality products and services, we have adopted stringent QC procedures for all key processes in our company. Silvacom’s procedures have successfully been audited and certified as ISO 9001:2008 compliant by Perry Johnson Registrars.

Formal quality feedback and correction loops are essential in all of our production processes. How do we achieve quality services and data?

Design With Our Clients

A good design pays off! A good design ensures that our client understands what will be delivered and at what cost.

Systems Development

At Silvacom, we have developed several rigorous QC systems for all aspects of our work.

Organization

Silvacom has invested heavily in developing an organizational structure (physical plant and corporate) that makes good QC procedures easier to achieve.

Conscientious Staff

Our staff has “bought in” to the concept of quality and diligently seeks to deliver the best results possible.

Attention to Detail

It’s the data that counts! We “sweat the details” when it comes to data quality!

Common-sense Basics That Have Been Proven Over Years of Experience

Much of what we do at Silvacom is common sense rigorously applied to valuable and complex data.

Use of High Technology Where Appropriate

Silvacom is as modern and high tech as any consulting entity, yet we hold fast to “tried and true” methods in areas where high tech simply has not proven to be as good, or as cost effective, as traditional methods.

“Independence” in Quality Control (QC)

The Silvacom QC and quality assurance program requires that Silvacom staff members do not check their own work in our internal audit processes. All checks are made independently by other staff members, and any problems discovered are recorded in hardcopy. The hardcopy record is saved permanently, and it is provided to our clients as proof of our QC/QA system. Our ISO 9001 certification is proof that we do what we say and say what we do.